Grossinger City Toyota

Email Service Staff

Contact Information


Jose Diaz
Service Advisor
Since becoming a part of the Grossinger family, I have had the opportunity to work with the best customers and coworkers in the industry. We are all like family. I am known for going above and beyond for customers, and having the ability to work well with anyone. I am a genuine person who is always willing to help others out, in any way that I can!
Oscar Hernandez
Service Advisor
Language(s): English, Spanish Hometown: Chicago, IL Employed at Grossinger: Since 2013 How long in the Car Business: Since 2007 Hobbies: Soccer Favorite Sports: Soccer Favorite Vehicle: Nissan Skyline Favorite Movie: Transformers Favorite Vacation Spot: Mexico
Jason Cross
Service Consultant
For 11 years I have been providing service in the auto industry that customers can depend on. I joined Grossinger City Toyota in 2015. My goal is to get cars fixed right, the first time around! I make it a priority to help our clients understand what their vehicles need, and why the service is important. Seeing my customers leave happy is the best part of my job. I’m a big fan of sports. Love to play basketball and football. Always up for a discussion about baseball and basketball with my co-workers and customers. My favorite teams are the Chicago Bears, Bulls, and Cubs. Traveling is one of my favorite things to do when the time permits. I have been to Atlanta, Las Vegas, Huntsville, and other interesting places. I love to enjoy life and make others laugh.
Jorge Ortiz
Service Consultant
Language(s): English, Spanish
Hometown: Chicago, IL
Employed at Grossinger: Since 2014
How long in the Car Business: Since 2009
Hobbies: Fishing, Drawing, Staying Active
Favorite Sports: Hockey, Soccer
Favorite Vehicle: Pontiac Trans AM WS6
Favorite Food: Sushi
Favorite Song: Rocket Man, by Elton John
Favorite Movie: The Wolf of Wall Street
Favorite Vacation Spot: Orlando, FL
Jose Carreon
Express Service Advisor
Hi! My name is Jose Carreon and I am an express service advisor at the dealership. I have years of experience working in the automotive industry, which comes in handy when advising clients. I try to do everything possible to make the service experience as simple, fast, and pleasurable for my guests as possible. I go that extra mile for all of my customers, regardless of their service needs!
Ricardo Serna
Service Advisor
Welcome to the best dealership in town! We have the best products and services around, and a team that is ready to provide you with world-class service. We believe in going that extra mile for our clients, and doing everything possible to make sure their needs are met. Customers are always top priority at Grossinger City Toyota!
Rodrigo Delgado
Service Advisor
I believe that listening to, and understanding, the customer is what leads to good service. The needs of my clients always come first. I go that extra mile to make sure I get the job done right for my customers, the first time around. Guests enjoy working with me because of my honesty and transparency. Stop by Grossinger Toyota City today and let us take care of your servicing needs
Victorino Maristela
Service Advisor
As a Service Advisor, my goal is to provide effective customer service to each client. This begins with great communication and listening skills. I use my auto experience and knowledge to provide the best solutions for my customers. I believe in getting the job done right, the first time around. Stop in today for service that you can trust, and service that you will love!
Felix Oliveras
Express Service Manager
New to the automotive industry, but I am a fast learner who goes above and beyond for customers. I’m known for being friendly, courteous, and always making my guests feel like they’re number one! My priority is to do whatever it takes to make sure the customer has an amazing experience at our dealership. Guests can depend on me to be honest, upfront, and knowledgeable. I’m the type of person who is always there when someone needs me to be!

Service Hours

Monday 9:00 am - 9:00 pm
Tuesday 6:30 am - 6:00 pm
Wednesday 6:30 am - 6:00 pm
Thursday 6:30 am - 6:00 pm
Friday 6:30 am - 6:00 pm
Saturday 8:00 am - 6:00 pm
Sunday Closed